Travel contract and reservation conditions

Contract and conditions


  • If you want to reserve one or more blocks or some stages send us an email at with your reservation request
  • Eactivhotels SL confirms the reservation and indicates the total price of the reservation.
  • You accept the offer and pay a deposit of 15% of the total price through the payment gateway. At the same time you register as a customer (in the case of making the first reservation through the system).
  • You will receibe an email:
    • The proforma invoice
    • The list of accommodations and transfers
    • Recommendations for going by public transport to the city of departure of the program and back from the city of arrival.
  • At the latest 3 weeksbefore the start of the program you pay the remaining amount through the payment gateway.
  • You will receive the following documentation by physical mail to the registered address:
    • Final invoice
    • The maps and tracks of the reserved blocks/stages
    • QR codes to download the Wikiloc and “ClickTranspir” apps
    • Vouchers for hotels and carriers
  • We recommend taking out travel insurance (accident, trip cancellation)
  • Trip cancellation conditions
    • Up to 4 weeks before travel: free, deposit paid is returned
    • Up to 3 weeks before travel: 15%
    • Up to 2 weeks before travel: 30%
    • Up to 1 week before travel: 50%
    • Up to 3 days before travel: 70%
    • In case of no-show: 90%

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